Privacy Policy

Effective Date; January 2026
Business Name: Mike Bedford  Coaching
Contact Email: admin@mikebedfordcoaching.com
Website: www.mikebedfordcoaching.com

1. Introduction

[Business Name] (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data transparently and securely.

This Privacy Policy explains how we collect, use and protect your personal data when you:

• Visit our website

• Book coaching sessions

• Enquire about speaking engagements

• Subscribe to updates or newsletters

• Contact us directly
  
  

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Information We Collect

We may collect the following personal data:

Information you provide directly:

• Name

• Email address

• Phone number

• Organisation name

• Job title

• Information shared in contact forms or booking forms

• Coaching-related information you choose to disclose
  
  

Information collected automatically:

• IP address

• Browser type and version

• Pages visited

• Date and time of visits

• Cookies and analytics data
  
  

3. How We Use Your Information

We use your data to:

• Respond to enquiries

• Deliver coaching sessions

• Arrange speaking engagements

• Process payments and invoices

• Send newsletters or updates (where you have opted in)

• Improve our website and services

• Comply with legal and regulatory obligations
  
  

We do not sell your personal data.

4. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

• Consent – for marketing communications

• Contract – to deliver coaching or speaking services

• Legitimate interests – to respond to enquiries and improve services

• Legal obligation – for tax and regulatory requirements
  
  

You can withdraw consent for marketing at any time by clicking unsubscribe or contacting us directly.

5. Confidentiality in Coaching

Coaching conversations are treated as confidential.

However, confidentiality may be broken where:

• There is a risk of serious harm

• There is a legal obligation to disclose information

• Disclosure is required by law
  
  

Coaching is not therapy or medical treatment.

6. How We Store and Protect Your Data

We store data securely using trusted third-party systems such as:

• Email providers

• Booking systems

• Payment processors

• Cloud storage platforms
  
  

We take reasonable technical and organisational measures to protect your personal data from loss, misuse or unauthorised access.

7. Sharing Your Information

We may share your data with:

• Payment providers

• IT and website service providers

• Accountants or legal advisers where required

• Regulatory authorities if legally required
  
  

We only share data necessary for the service provided.

Where data is transferred outside the UK, we ensure appropriate safeguards are in place.

8. Data Retention

We retain personal data only as long as necessary:

• Coaching records: 6 years for insurance purposes]

• Financial records: 6 years 

• Marketing data: until you unsubscribe
  
  

After this period, data is securely deleted.

9. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request erasure (“right to be forgotten”)

• Restrict or object to processing

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)
  
  

You can contact us at admin@mikebedfordcoaching.com to exercise your rights.

You also have the right to complain to:

Information Commissioner’s Office (ICO)
Website: https://www.ico.org.uk
Telephone: 0303 123 1113

10. Cookies

We use cookies to improve user experience and analyse website traffic.

You can manage cookie preferences via your browser settings or our cookie banner.

For more information, see our Cookie Policy.

11. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.

12. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

13. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Mike Bedford Coaching
Email: admin@mikebedfordcoaching.com